Returns & Exchanges
At Steel City Brand, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, we offer easy returns and exchanges within 30 days of your delivery date.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your package.
Pack and Ship
Place your unworn, unwashed items in the original packaging if possible, and drop the package off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing